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Build the best customer experiences

Our CRM software for support, sales, and customer engagement is designed to create better customer relationships.
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We’re all about the customer

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Product screenshot: Support


Keep customers happy

Your customers want to talk to you—make it easy for them. Our support products allow customer conversations to flow seamlessly across all channels, which means more productive agents and more satisfied customers.

Internal help desk

Employees are customers, too—with our internal helpdesk, you can create consumer-like experiences for your employees that are easy, reliable, and more productive.

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Product screenshot: Sell


Win customers over

Turn conversations into conversions. Our sales management tools are designed to enhance productivity, processes, and pipeline visibility for sales teams.

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

- Simon Rodrigue, Senior Vice President and Chief Digital Officer

Build with, on, and beyond

Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, powerful, and gives you the freedom to build whatever you want.

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Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

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Learn from the best—our customers