With the help of lead scoring, reps can more easily prioritize prospects who stand to yield the most profit, enabling them to work smarter and more productively.

Having separate silos for sales and support can make it harder for both parties to get their jobs done, but the short end of the stick goes to the customer caught between them

We’ll talk about the four most common factors that hinder close rates and how to eliminate them. But first, let’s break down the basics of close rates.

With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales

It’s time to stop formatting endless spreadsheets and invest in a tool that does the work for you: customer relationship management (CRM) software

Learn valuable productivity insights from sales experts, as well as productivity measures to use to improve your sales productivity

Discover agile sales development principles that can be applied to empower reps, improve team performance and navigate key trends

You’ve done it – you’ve searched through the thousands of sales solutions on the market today and chosen what you believe to be the perfect CRM platform for your business. You’ve pumped your team up about getting this new and improved solution in place. However, just a week into the implementation process, you hit your […]