Better together

Four powerful products.
One pretty package.

The Zendesk Suite

The Suite offers everything you need to let customer conversations flow seamlessly across channels, creating a better experience for both your business and your customers.

Zendesk Support logo SupportIntegrated customer support

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Support puts all your customer support interactions in one place, so communication is seamless, personal, and efficient–which means more productive agents and satisfied customers.

Zendesk Guide logo GuideKnowledge base and smart self-service

It’s easy to build a knowledge base so that customers can resolve support issues themselves—and most actually prefer to. It’s great for businesses too. With Zendesk Guide, companies can scale and deflect tickets using smart self-service, including AI-powered tools like Answer Bot, to increase customer and agent satisfaction while also reducing support costs.

Zendesk Chat logo ChatLive chat and messaging

Some customers are just in a hurry and need quick access to a real person. With Zendesk Chat and Message, you can also proactively engage customers—in real-time and in context. That way customers can get the attention they deserve.

Zendesk Talk logo TalkCall center software

For complex problems—like placing a complicated order or re-booking a flight—customers often call to get more personalized support. Zendesk Talk and Talk Partner Edition make it easy and efficient for agents to help customers over the phone as part of a seamless omnichannel support experience.

2019 Zendesk Customer Experience Trends Data from 45,000 companies in 140 countries creates a powerful benchmark tool. Get your personalized Customer Support Performance Report Card and see how your team measures up against your peers.

Our commitment to privacy

At Zendesk, we are committed to meeting the highest standards of information security, data privacy and transparency.

We have closely analysed the requirements of the GDPR, and worked to develop functionality to allow customers to comply with the GDPR. We have resources to help you learn more about how to use this functionality to comply with the GDPR.

More ways to save with The Suite

Tell us about yourself and see how omnichannel can change your customer support in just a few seconds—whether it’s giving time back to your customers, saving time for your agents, or increasing your ROI.

Tell us where you are today

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*Due to a small sample size, values presented here are global average

This is what your omnichannel support could look like tomorrow

Based on real benchmarks from real Zendesk omnichannel customers, this is what we project for you and your team.

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Seems like you've got some ambitious resolution goals for your team! Just so you know, your inputs appear out of range from our traditional Suite users.

The above estimates are based on our Zendesk Benchmark metrics median first reply time, average agent handle time, median first resolution time of Zendesk omnichannel customers. Agent hours saved and the projected ROI are calculations based on an upgrade from Zendesk Support to The Zendesk Suite. This doesn’t even include ticket deflection from self-service! Of course, your omnichannel performance may differ.

Start a free trial of The Suite to see it in action.
over 35% off

The price is right

Getting started doesn’t mean emptying your pockets. Get Support, Guide, Chat, and Talk for one low price.

The Zendesk Suite
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“Having everything all in one place, with easier to use products, has definitely been a plus for us.”

Zach Kulas, Director of Global Support, 99DESIGNS
Get started in no time

The Zendesk Suite makes it easy to get all your channels set up in less than a day, so you can start offering great support to your customers as soon as possible.

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